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Frequently Asked Questions
Answers about scanning, signing, storage, and sharing. Can't find what you need?
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Getting Started
How do I scan my first document?
What file types can I bring into Digi Smart Scan?
Do I need an account?
Scanning & Editing
Why does my scan still look like a photo instead of a flat document?
What's the difference between Color, Magic Color, Grayscale, and B&W?
Can I edit a PDF or Word document I already have, not just a fresh scan?
Can I reorder or remove pages in a multi-page scan?
Signatures & Stamps
How do I sign a document?
Can I create a company stamp or seal?
Once I save a stamp, where can I use it?
Sharing & Collaboration
How do shared workspaces work?
Can I move or delete several documents at once?
Storage, Backup & Security
Is my data encrypted?
Can I automatically back up my scans to Google Drive?
How do expiry reminders work?
